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    Supplemental Terms of Service for Subscriptions, Billing, and Third-Party Services

    Company Sage™*
    1250 Ave Ponce De Leon Ste 301 PMB 2013
    San Juan, PR 00907-3976
    privacy@companysage.com
    Effective Date: July 31, 2026

    These Subscription and Billing Terms ("Billing Terms") govern your purchase and use of subscription-based and recurring services offered by Company Sage ("Company Sage," "we," "us," or "our"). Any capitalized terms not defined in these Billing Terms will have the same meaning given to them elsewhere in our Terms of Service. These Billing Terms supplement the Terms of Service and apply to Entity Services, and all other Services purchased from Company Sage.

    For purposes of these Billing Terms, an individual who has not yet purchased Services from Company Sage is referred to as a “consumer.” After completing initial purchase, you Entity Services from Company Sage, After you complete a purchase of Services from Company Sage, “Business Entity” describes accessing or using the Services and the business entity on whose behalf the individual is authorized to act (the “Business Entity” or “Business Entities”).

    You agree that the products and services described in these Billing Terms are exclusively provided to Business Entities, not to a Business Entity’s members, managers, shareholders, directors, officers, employees, agents, or individuals and that any and all actions arising out of, or in connection with, Entity Services must be initiated by the Business Entity that purchased the products and services described in these Billing Terms.

    1. General Subscription Terms

    Certain Services are offered for a one-time fee or on a subscription basis. By placing an order, you authorize us and our payment processors to charge all applicable amounts, including fees, and any other disclosed charges, using your selected payment methods.

    By purchasing a subscription-based product or service, you agree to:

    • pay all applicable fees;
    • maintain valid payment information;
    • comply with all product-specific terms; and
    • allow recurring billing until cancellation.

    Subscriptions may include bundled services, usage-based components, third-party integrations, or add-on services depending on the product selected.

    Even if you do not use the Services, you remain responsible for all subscription fees until you cancel or the subscription is otherwise terminated.

    2. Billing and Payment Terms

    2.1 Billing Authorization

    You authorize Company Sage and its payment processors to charge your payment method for:

    • subscription and renewal fees;
    • applicable taxes;
    • add-on services;
    • overages (e.g., mail handling, document processing);
    • shipping or handling fees; and
    • applicable third-party service fees.

    You represent and warrant that:

    • your payment information is accurate and complete;
    • you are authorized to use the payment method; and
    • all charges will be honored by your financial institution.

    We may store one or more payment methods for your account and may receive automatic updates for expiring payment methods from your financial institution or payment processor.

    Payment processing is typically handled by third-party providers using industry-standard security practices. While we work with secure providers, we do not control their systems and do not guarantee the security of their systems. In the case your primary card fails, we will use the back up card associated with your account.

    2.2 Billing Cycles and Renewal Timing

    Your subscription term begins when your initial payment is processed. This date is your "Billing Date" and determines future payment due dates.

    • Monthly Subscriptions: Automatically renew each month without notice until canceled.
    • Annual Subscriptions: Automatically renew each year. Renewal reminders may be provided where required by law.
    • Multi Year: Pay multiple years up front at a discounted rate. Automatically renews after selected years are completed.

    If you purchase an annual subscription billed annually, you are responsible for the full annual cost upon renewal.

    2.3 Pricing

    The cost of your subscription will be the price at the time of purchase unless adjusted by Company Sage or you select to upgrade/downgrade your package. If pricing changes, we will provide advance notice before applying the new rate.

    2.4 Discounts

    2.5. Non-subscription cycle-related billing/Addon filing billing

    3. Government Filings and Auto-Filing Authorization

    If you purchase a Service that involves submitting filings to a government office, you authorize Company Sage to charge your payment method for all required filing fees, including applicable late fees or penalties. Failing to pay may result in Business Entities becoming delinquent, administratively dissolved, loss of company name, or permanently closed.

    State filing deadlines may vary (e.g., annual, bi-annual, or state-specific schedules). Prior to submitting a filing, we will:

    • notify you by email before your filing window opens;
    • display the information to be filed and applicable state fees; and
    • provide an opportunity to review and edit that information.

    If you do not make changes through your account, you authorize Company Sage to:

    • submit the filing on your behalf; and
    • charge your payment method for applicable state fees.

    By purchasing our product, you affirm that the information provided is accurate and consent to such filings and charges.

    4. Automatic Renewal

    Subscriptions renew automatically at the end of each billing cycle unless canceled.

    We will:

    • provide renewal reminders where required by law; and
    • allow cancellation prior to renewal.

    If you do not cancel or transfer ownership before renewal, your payment method will be charged for the next subscription term.

    Failure to receive a renewal reminder does not relieve you of your obligation to pay for renewed subscriptions.

    5. Cancellation

    You may cancel your subscription at any time through your account portal.

    Cancellation:

    • stops future billing for that specific company;
    • does not retroactively refund prior charges; and
    • allows access to our platform after the end of the billing period but all services will be discontinued for that Business Entity.

    You are responsible for ensuring continuity of any legally required services (such as registered agent services) after cancellation.

    6. Refund Policy

    Refund eligibility, if any, depends on the specific product or Service and will be disclosed at checkout or in product-specific terms.

    Unless otherwise stated or required by law, fees are nonrefundable once:

    • services have begun;
    • documents have been filed or processed;
    • mail has been received, opened, or scanned; or
    • digital documents have been delivered.

    Nothing in this section limits any non-waivable rights under applicable consumer protection laws.

    7. Failed Payments and Chargebacks

    If a payment fails, we may:

    • retry the charge and payment methods associated with the Business Entity;
    • request updated payment information;
    • suspend or terminate Services; or
    • restrict access to account features or documents.

    If a charge is disputed or reversed, we may:

    • suspend your Services;
    • restrict access to your entire Company Sage account; and
    • Require the payment of outstanding balances before restoring Services and providing access to your account.

    8. Data Collection Related to Billing

    In connection with billing and subscriptions, we may collect and process:

    • billing contact information (name, email, address);
    • payment-related metadata;
    • transaction history;
    • subscription status and usage data;
    • billing-related communications; and
    • device and browser information.

    This information may be collected directly from you, automatically through your use of the Services, public information available on government sites, or from third-party providers.

    We use this information to:

    • process payments and transactions;
    • provide subscription Services;
    • detect fraud or unauthorized activity;
    • maintain financial records;
    • comply with legal obligations; and
    • improve billing systems and customer experience.

    Commission Payments

    9. Third-Party Integrations and Services

    Some Services may include or integrate with third-party providers, which operate independently under their own terms and privacy policies.

    These may include payment processors, filing offices, attorneys, communication providers, or other service providers.

    If you purchase or use a Service involving a third party:

    • you may be required to create separate accounts;
    • you may need to accept their terms or service and privacy policies; and
    • the third party may contact you directly regarding their services.

    Company Sage is not responsible for third-party services except as required by law.

    Disclaimer: COMPANY SAGE DISCLAIMS LIABILITY FOR ANY THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES. WE ARE NOT RESPONSIBLE FOR ANY FAILURE OR OUTCOME RELATED TO THIRD-PARTY SERVICES.

    Included Third-Party Services

    These may include, but are not limited to:

    • Relay Financial (Relay Banking) – business banking services
    • Lili Banking – Business Banking Services
    • Lendio – Lending Marketplace Services
    • Ergo-Next - Business Insurance
    • Baselane - Business Banking Services

    Data Sharing for Integrations

    We may share limited personal data necessary to facilitate third-party services, including:

    • business information;
    • contact information;
    • application data; and
    • onboarding or usage data.

    Such data sharing is limited to what is reasonably necessary to provide the requested third-party service.

    10. Pricing Changes

    We may change pricing, service features, or subscription structures:

    • with advance notice;
    • effective at the next billing cycle; and
    • in accordance with applicable law.

    Continued use of the Services after such changes occur constitutes acceptance.

    11. Service Modifications

    We may modify, suspend, or discontinue Services or features at any time, including bundled offerings, subject to applicable law.

    12. Consumer Rights

    Nothing in these Billing Terms limits any rights you may have under applicable consumer protection laws. Certain jurisdictions may provide additional rights regarding cancellation, refunds, or automatic renewals.

    13. Contact

    Company Sage The Things We Do PR, LLC 1250 Ave. Ponce de Leon, Ste. 301 PMB 2013 San Juan, PR 00907-3976 privacy@companysage.com